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Personal site / Operations × Engineering × AI

Translating operations into the language of product.

15 years of gaming and app operations expertise. I take the mess of a growing organization and shape it into requirements product and engineering can actually ship — and I quietly make AI tools part of the team's daily muscle memory.

ID — 001
15yr
operations experience
From game ops to app platforms
10+
products operated
MMORPG / mobile apps / internal tools
2
products revived
Rebuilt teams and returned to growth trajectory
10+
years of team management
Hiring, development, retention, and cross-unit coordination
00

Why me

Why me
A bit of everything — fluent in operations and mindful of engineering concerns.
Why me
Action first — I prefer working with mockups or a first draft to align on approach.
Why me
Embrace change — I turn "we should try AI" into a shipped, measurable thing.
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01

Featured cases

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01 2023

Turning CDP from a Slide Deck into a Daily Tool

The group adopted Infobip CDP from scratch. I wasn't the PM, but I was the person who got 4 units on the same boat.

CDPInfobipCross-unit CollaborationTraining
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02 2025

Automating Content Operations with AI + n8n

hidol APP's content was fragmented and invisible to search engines. I proactively researched and prototyped an AI-driven automated content pipeline.

AIn8nSEOAppScriptPrototype
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03 2016

MapleStory 10th Anniversary: From Crisis to 10,000-Player Pilgrimage

When I took over, team morale was low and publisher relations were strained. One exhibition made an aging product visible again.

Event PlanningBrand MarketingTeam RebuildingGame Operations
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02

About — extract

About — extract
— Boris

Started in MMORPG operations, then transitioned to mobile app platforms. Fifteen years at Gamania, spanning the full arc from online gaming to the beanfun! app — from front-line customer service through mid-level management as a product bridge across many role transitions.

My EMBA thesis combined Python scraping, sentiment analysis, and data prediction for games. Since then, I've been fascinated by how data and technology can empower operations — and how to use AI as a force multiplier.

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